To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

Please send your return request within 7 days of receiving your order

  • They must be in original condition
  • All items unwashed and unworn
  • With all tags and packaging intact

 

Are there any charges for return?

  • You are responsible for the charges of the return shipping 
  • If you have chosen an exchange, we will cover the cost of shipping the new item out to you

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
  • Your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.
  • Sale items cannot be returned for a refund unless faulty. A credit note is available, valid for 6 months.